Privacy Policy

Meridian Rings Pte Ltd ("we," "us," or "our") is committed to protecting the privacy and security of our customers and users of our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our site, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information We Collect

We collect personal information that you voluntarily provide to us when using our services, such as when you create an account, place an order, request personalized engraving, or contact customer support. This information may include your name, shipping and billing address, phone number, email address, payment information, and any customization details you provide for our custom men’s ring designs.

We may also automatically collect certain technical information through cookies and similar technologies when you visit our site. This includes IP address, browser type, operating system, browsing behavior, and information about your device.

Use of Your Information

Your information is used to provide, operate, and improve our services. This includes:

• Processing and fulfilling orders, including shipping and delivery
• Managing personalized engraving requests and custom designs
• Responding to customer inquiries and providing support
• Improving our site and marketing efforts through analytics
• Communicating important updates, offers, and information about our services

We do not sell or rent your personal information to third parties for their marketing purposes.

Legal Basis for Processing

For users in the European Economic Area (EEA), we process personal data based on the following legal grounds under the GDPR:

• Performance of a contract to which you are a party
• Compliance with a legal obligation
• Your consent where applicable
• Our legitimate interests, such as improving our services and preventing fraud

Sharing and Disclosure

We may share your information with trusted third parties who perform services on our behalf, including payment processors, delivery companies, and IT service providers. These parties are obligated to keep your information confidential and use it only to provide the services requested by us.

We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or sale.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under applicable privacy laws, including the GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction or erasure of your personal data
• Object to or restrict processing of your personal data
• Withdraw consent at any time where processing is based on consent
• Request data portability
• Lodge a complaint with a supervisory authority if you believe your data protection rights have been violated

To exercise these rights, please contact us at the address provided below.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet is completely secure.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance user experience, analyze site traffic, and assist with marketing efforts. You can manage cookies through your browser settings; however, disabling cookies may affect the functionality of our platform.

International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including Singapore. We ensure that adequate protections are in place to safeguard your information consistent with applicable data protection laws.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this policy periodically.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by mail at: